Returns & Exchange Policy
Returns & exchanges
7-day EU size exchange for unworn pairs — worn soles are final sale.
Footwear returns
Unworn sneakers, formals, and sandals: Exchange within 7 days with box, tags, and clean soles. Indoor try-on on tile only.
Worn soles: Any pavement scuff, heel drag, or visible wear voids eligibility — final sale.
Accessories: Unopened shoe cream and foot spray within 7 days. Socks are final sale for hygiene.
Start via support@soledistrict.com with order number and sole photos.