Returns & Exchange Policy

Returns & exchanges

7-day EU size exchange for unworn pairs — worn soles are final sale.

Footwear returns

Unworn sneakers, formals, and sandals: Exchange within 7 days with box, tags, and clean soles. Indoor try-on on tile only.

Worn soles: Any pavement scuff, heel drag, or visible wear voids eligibility — final sale.

Accessories: Unopened shoe cream and foot spray within 7 days. Socks are final sale for hygiene.

Start via support@soledistrict.com with order number and sole photos.

Returns Policy — Sole District · Sole District